This accessibility statement applies to https://visitardsandnorthdown.com
This website is managed by Ards and North Down Borough Council Tourism Service Unit. Ards and North Down Borough Council is committed to making our website and applications accessible to our users. We want as many people as possible to be able to use this website. For example, that means you should be able to:
• change colours, contrast levels and fonts
• zoom in up to 300% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand. The Ability Net website has advice on making your device easier to use if you have a disability.
How Do We Do This?
BrowseAloud - accessibility tool
BrowseAloud adds speech, reading and translation support tools to online content. It works on all major browsers and platforms, including mobile phones and tablets. All features are accessed by clicking on the ‘speak’ option on the right hand side of the screen, which triggers an easy-to-use floating toolbar on all web pages. Note: The translation service uses a version of Google Translate which relies on translations already available online – for this reason it may not always be 100% accurate.
Text Size
You can change the text size on this application to make it either larger or smaller via your browser settings. Some browsers will allow you to magnify the whole page.
Consistent page headings and titles
A consistent heading structure has been used so that page information is compatible with access technology.
Technical information about this website’s accessibility
Ards and North Down Borough Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance Status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard due to the non-compliances listed below.
Non Compliance with Accessibility Regulations
Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). We plan to add text alternatives for all images. When we publish new content we’ll make sure our use of images meets accessibility standards. A number of PDF documents are not fully accessible to screen reader software. We are continuing to work with accessibility experts to ensure that our website is as accessible possible to our users.
Alternative Format
To ensure equality of opportunity in accessing information, we provide information in alternative formats on request, where reasonably practicable. Where the exact request cannot be met we will ensure a reasonable alternative is provided.
If you need information on this website in a different accessible format, for example large print or Braille, you can request this from us via:
The Contact Us Form on the website
Email: enquiries@ardsandnorthdown.gov.uk
Call 0300 013 3333
or write to us at:-
Ards Visitor Information Centre
31 Regent Street,
Newtownards,
Co. Down,
BT23 4AD
We’ll consider your request and get back to you within 10 working days.
If you would like to report an accessibility problem with the website, please use the details listed above.
Enforcement Procedure
The Equality Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, you can get in touch with the Equality Comission Northern Ireland (ECNI) via ECNI website.
This statement was published 25th October 2021. It is due for full review October 2022.
